Training materials on how to plan and collect demographic data including training manuals, eLearning module, videos and presentations.
Training Materials
This section provides Toronto health-care organizations with the educational materials and resources they need to collect patient and client demographic data.
Videos
This collection of videos illustrates various interactions between health-care staff and patients/clients when asking questions about their demographic information.
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An overview video explaining the Measuring Health Equity Project in Toronto Central LHIN by the Human Rights and Health Equity Department at Mount Sinai Hospital.
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This video demonstrates an interaction between admitting staff and a patient in a hospital Emergency Department, discussing the disability question.
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This video demonstrates an interaction between health-care staff and a patient in Medical Imaging, discussing the gender question.
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This video demonstrates an interaction between admitting staff and a patient at registration in an acute care hospital, discussing the race and religion questions.
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This video demonstrates an interaction between health-care staff and a patient in a hospital Pediatrics Department, discussing the income question.
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This video demonstrates an interaction between health-care staff and a patient at a hospital Family Medicine Department, discussing the 8 core demographic questions.
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This video demonstrates an interaction between a social worker and a patient in a hospital Ambulatory Care Department, discussing the 8 core demographic questions and 3 optional questions.
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This video demonstrates an interaction between a medical secretary and a client at reception in a Community Health Centre, discussing the 8 core demographic questions.
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This video demonstrates an interaction between intake staff and a client registering for a group program at a Community Health Centre, discussing the sexual orientation question.
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This video demonstrates an interaction between an intake worker and a client at a Community Health Centre, discussing the racial/ethnic group question.
eLearning
This one hour eLearning module provides Toronto health-care staff with the tools to effectively collect patient and client demographic information.
The Measuring Health Equity e-learning module “We Ask Because We Care: Collecting Patient and Client Demographic Data” is a one-hour online training module that provides Toronto health-care staff with the tools to effectively collect patient and client demographic information. After completing this module, you will be able to:
- Explain what health equity is to patients and clients
- Outline how patient and client demographic data will support health-care organizations to deliver equitable, high quality care
- Effectively collect patient and client demographic data
To access the e-learning module, click here: Measuring Health Equity eLearning Module. Note that the module works best on Chrome, Firefox or Safari.