Training materials on how to plan and collect demographic data including training manuals, eLearning module, videos and presentations.
Training Materials
This section provides health-care organizations with the educational materials and resources they need to collect patient and client demographic data.
Training Presentation
The information in this presentation will provide admitting, registration and health-care staff from health-care organizations with the educational materials and resources they need to collect patient and client demographic data.
Videos
This collection of videos illustrates various interactions between health-care staff and patients/clients when asking questions about their demographic information. Please note that these videos reference the 2013 MHE Data Set (8 Demographic Questions) and not the current data set which was updated in 2022. While the videos use the older language, the approach and method of asking the questions is still valuable for staff training.
These videos have not been updated and may contain outdated information or recommendations that are no longer current. It may be used for reference, research or recordkeeping purposes only and should not be relied upon exclusively for any decision-making.
Overview video
An overview video explaining the Measuring Health Equity Project.
Disability question video
This video demonstrates an interaction between admitting staff and a patient in a hospital Emergency Department, discussing the disability question.
Gender identity question video
This video demonstrates an interaction between health-care staff and a patient in Medical Imaging, discussing the gender question
Race & religion question video
This video demonstrates an interaction between admitting staff and a patient at registration in an acute care hospital, discussing the race and religion questions.
Income question video
This video demonstrates an interaction between health-care staff and a patient in a hospital Pediatrics Department, discussing the income question.
8 core demographic questions (hospitals) video
This video demonstrates an interaction between health-care staff and a patient at a hospital Family Medicine Department, discussing the 8 core demographic questions.
12 demographic questions video
This video demonstrates an interaction between a social worker and a patient in a hospital Ambulatory Care Department, discussing the 8 core demographic questions and 3 optional questions.
8 core demographic questions (CHCs) video
This video demonstrates an interaction between a medical secretary and a client at reception in a Community Health Centre, discussing the 8 core demographic questions.
Sexual orientation question video
This video demonstrates an interaction between intake staff and a client registering for a group program at a Community Health Centre, discussing the sexual orientation question.
Racial/ethnic group question video
This video demonstrates an interaction between an intake worker and a client at a Community Health Centre, discussing the racial/ethnic group question.